About Bear Bucks
What happens to my Bear Bucks if I am graduating in the fall or planning to study abroad in the Spring?
- Studying Abroad: While an active student, Bear Bucks account balances will roll over year-to-year indefinitely.
- Graduating: Any unused balance in the Bear Bucks account will be surrendered 1 year after the student’s graduation date or separation from the university without graduating.
- Leave of Absence: Students on a leave of absence will retain their balance for 1 year after their last active semester. In the event that the student returns from leave before 1 year has passed, they will return to active student status and funds will roll over year-to-year until 1 year after graduating or again taking leave.
- As a reminder, Bear Bucks can be used as a purchasing option exclusively at on-campus establishments and campus stores. View all official on-campus Bear Bucks locations on our website here. Additionally, Bear Bucks can be used to conveniently pay for orders from any Grubhub merchant nationwide, via pick-up and delivery through the Grubhub app.
Can I use my Summer Conferences and Programs Flamingo bear bucks card off-campus?
Grubhub only works for accounts that are linked to a valid WUSTLKey. As a
result, Grubhub cannot be used with a summer card. There is no workaround.
Will payroll deductible still be available?
- You can load your card with a credit card
- You can payroll deduct – this is based on what you spend
What is the difference between the Bear Bucks charge feature and adding funds via payroll?
(Faculty and Staff ONLY)
- Bear Bucks charge feature allows you to swipe your card to make purchases that will then be deducted from your next payroll.
- The current option of adding funds via payroll deduction in a declining balance account will no longer available. You may add funds to the declining balance (Bear Bucks) account using a credit card online. More info to follow on instructions.
How do I add funds to my Bear Bucks account through the GET portal? (Faculty and Staff ONLY)
The GET portal was retired as a result of the system replacement. All Bear Bucks users
will manage their Bear Bucks accounts through Atrium Connect.
Who can users contact if their cards stop working?
Users can contact Campus Card Services at campuscard@wustl.edu or by calling
(314) 935-9339.
Bear Bucks Changes
What is happening with the Bear Bucks off-campus?
Bear Bucks has changed and can be used as a purchasing option exclusively at on-
campus establishments and campus stores. View all official on-campus Bear Bucks
locations on our website. Additionally, Bear Bucks can be used to conveniently pay
for orders from any Grubhub merchant nationwide, via pick-up and delivery through the
Grubhub app.
Is Bear Bucks going away off-campus?
At this time, Bear Bucks off-campus will not be available for the 2023-2024 academic
year.
What changes for me with the system replacement?
- Loading funds to the account and checking account balances will be different for all current users with the new system. Students will no longer use WebSTAC, and faculty and staff will not be able to load funds through payroll. The payroll charge option for faculty and staff will not change.
- Bear Bucks is currently unavailable at off-campus partners and at on-campus Coca-Cola vending machines.
What is the difference between the Bear Bucks charge feature and adding funds via payroll?
(Faculty and Staff ONLY)
- Bear Bucks charge feature allows you to swipe your card to make purchases that will then be deducted from your next payroll.
- The current option of adding funds via payroll deduction in a declining balance account will no longer available. You may add funds to the declining balance (Bear Bucks) account using a credit card online. More info to follow on instructions.
How many off-campus merchants are available on Grubhub?
4 Locations are available in St. Louis. Chicago Fish & Chicken, Fozzie’s, Global Quesadilla, and Slim Chicken’s. Bear Bucks can be used to conveniently pay for orders from any Grubhub merchant nationwide, via pick-up and delivery through the Grubhub app.
How will I learn how to load funds and check balances in the new system?
You can access the Atrium Connect User Guide and learn how to load funds and check
balances in the new system by following the instructions on the guide.
What happened to the funds I already have in my Bear Bucks account?
You did NOT lose any funds. Your account balance was transferred over to the new
system.
Who made the decision about the change in Bear Bucks off-campus?
The decision about Bear Bucks off-campus for the 2023-2024 academic year was made
by University Services following the summer replacement project.
